The Personal Data Protection Act 2010 (the Act) is an Act that is passed by the Malaysian government to regulate the processing of personal data in a commercial transaction. To comply with the Act, we are required to manage the personal data that we collect from you. We take our customers privacy seriously and we will only collect and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you. If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at general@compass-ion.asia.

COMPASS ION SDN BHD (CI) does not sell or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group & our development partner for internal use only.

When you create a CI account the personal information we collect may include your Name, Delivery Address, Email Address, Telephone Number, Mobile Number, Date of Birth and Gender.

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from CI
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information
  • To process your orders and to provide you with the services and information offered through our website and which you request
  • We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our transporter or supplier).

When you register as a user on CI website, we and the development partner will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Payments that you make through the Site will be processed by our agent. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. .

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from CI website. We may however use your contact information to send newsletters from us and from our related companies. .

CI reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Should you have complaint, please don't hesitate to contact us at general@compass-ion.asia.